I tend not to mean, counting back again what the sign-up is telling them to give The client! I'm not guaranteed how Popeyes’s stays in small business right after looking at each of the problems posted about Popeye’s from quite a few cities! Get your small business alongside one another in advance of I generate you off and Under no circumstances stop by any of the places all over again.
June eighteen, 2015 at 1:07 am My mom visits your Troy Alabama locale every 7 days. Tonight she went there and I acquired a get in touch with from a Girl I knw. What she instructed me was disturbing. She claimed which they experienced gotten her buy Completely wrong Which she had to return the meals. She said she had her hand all while in the chicken as she was counting it and telling them what was Incorrect together with her purchase. Just one Girl preceded to take the foodstuff again. Another Woman took that very same food items that my friend had her hands on and gave it to my mother!
Possibly company requirements to invest much more time with franchise to coach some much more customer support skills
First of all, I figure out that you, given that the reader of this letter, are not chargeable for my bad practical experience, but I however wished to inform you of the Awful scenario. On March 19, 2014, I went to the travel-via and preceded to get a 16 piece chicken meal spicy. That is what my partner needed. At enough time, Tokieta informed me that there is no spicy And that i must buy the initial chicken. I inquired regarding the wait around time. She informed me that it's at least 24 hrs. I educated her that I under no circumstances heard of that at any Popeyes Eating places. I was disappointment but I assume I haven't any selection but to buy the original rooster recipe. She replied which i did Have a very preference And that i don’t must eat at Popeyes. I knowledgeable her which i wasn't about to argue over it and I wished the sixteen piece meal with Macaroni and Cheese and Corn. She stated that they have been from the two aspect items which i asked for. Then I stated ok, I will get Pink Beans and Rice and Mash Potatoes. Another point that took place was surprising.
My full challenge is the fact any time you serve a person something which just isn't satisfying to the attention. I would question myself, would I eat this? If it doesn’t look desirable to me then definitely it is not going to glimpse interesting to some other person.
O-boy was I Incorrect! As we ongoing to serve plates to our household, I discovered A different hair. This time it was inside the mac n cheese! I known as the supervisor at that time and informed him of our discovery, he available to exchange the merchandise we observed the hair in and requested if we could come in! I told him we lived to much to go back and get this stuff. I educated him which i wished a refund and instructed him I would deliver again the food due to the fact at this point I used to be scared to eat the food. All he mentioned he could was have me get in touch with the manager in the morning…… What a joke. I Won't ever Consume AT POPEYE’S AGAIN!!!!!!!
February four, 2015 at eight:28 pm I went towards the Popeyes in Merriville, IN. I drove in the snow/blizzard and sat in targeted traffic just to get there and sat in targeted visitors on just how residence due to snow. As soon as I bought there I had to wait about thirty mins for my buy. what you gained’t do for Your loved ones lol Anyway when I manufactured it household, tired and ready to consume, I realized that my order was wrong. I known as the store and spoke to the Manager Katelyn and spelled out to her my predicament She instructed me that the business plan was for me to convey the food and the receipt again up there and she or he would switch it. I questioned her if she could generate my identify down and my get so that I can pick up it Yet another day a result of the climate. Her reply was “No, you’re intending to really have to drive during the snow to provide it again due to the fact theres nothing at all else I can perform for you personallyâ€. She went on to inform me that it’s not her trouble useful source and thats company plan and if I wasn’t content then talk with the GM tomorrow.
November 21, 2015 at five:08 am thrice I put a complaint in your west Chicago IL. store by no means received an answer I’ve gone there considering the fact that they wouldn’t remedy my complaint the employee was impolite and informed me they don’t make mistakes two instances I’ve ordered delicate and obtained spicy I like popeye chicken but I don’t think i’m likely again you should reply thank you steven gierke st Charles IL 60174
It can make me question if the final food preparing cleanliness specifications are now being compensated attention to, I’m not ready to gamble
July 12, 2016 at 12:fifty five am This grievance is regarding the Plano Tx Retailer on Preston.Unsure if you realize this but their is a person black Woman On this retail store.who shuts down the generate thur early.I head her say to her staff.halt getting orders . and don’t remedy the microphone.we're going to depart this buyer within the window to run out the time ..I Uninterested in waiting around on these DAM Purchaser S I'm not stating late.I need outside of hear.I. am parked for the generate thur.behinds me nine cars and trucks.I used to be the final served.they still experienced twenty minutes remaining.
†The manager advised her to carry up she experienced some additional foodstuff. People two buyers walked out that store with three big bins of chicken etcetera. Whilst shoppers exactly where ready absolutely free meals was walking out the door.
December two, 2016 at eight:36 pm I had been in a Popeyes Situated at 4809 W 77th St. Burbank, IL. I had been specified chicken which was still bleeding (not totally cooked). To generate a protracted Tale limited, the Customer Service was very poor, not simply was I presented Uncooked rooster, the Popeyes employee was impolite because she questioned me if I desired the subsequent piece And that i didn’t know very well what she intended by next piece.
No chicken breasts. “We’ll fall u 1.†I say, “No. I’m coming in.†Get within and explained for the male with dreds, †I’m about to hold out although u cook up a hen breast ,†since once again no rooster breasts. He states “Who advised u We've got no chicken breasts. We have a few proper listed here.†He confirmed them to me, so I actually received one that day. A number of weeks ahead of that I came by means of over a Friday night about ten:thirty. The window man or woman reported they have been closed, though the several hours posted for Friday around the doorway say they r open right up until eleven.
This manager is solely impolite. This has practically nothing to do with cultural differences, but her apparent dislike of the customers from the Group she is effective and service. I Desire that this person be straight away contacted and taken off for instruction, like sensitivity teaching and race relations. She do an entire disservice on your corporate picture. Manuel